Raya88 Malaysia Platform Terms and Conditions of Use

1 Introduction & Acceptance of Terms

Welcome to raya88, the online entertainment platform operated under the domain name raya88.fun. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and Raya88 ("Platform", "We") regarding your use of all services, games, and features available on this platform.

By accessing the Raya88 website, downloading our mobile app, or registering a new account, you expressly and unconditionally agree to comply with all terms stated in this document, together with the Privacy Policy, Responsible Gaming Policy, and any game-specific rules in force from time to time.

Raya88 reserves the right to amend, update, or replace any part of these terms at any time. Members will be notified of material changes via in-platform notifications or registered email. The "Last Updated" date at the top of this page reflects the currently applicable version of the terms.

2 Eligibility & Account Registration

To register and use raya88's services, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age on the date of registration.
• Not a citizen or resident of any jurisdiction that explicitly prohibits participation in online gambling activities.
• Have full legal capacity to enter into a binding agreement.
• Has never been banned or suspended from the raya88 platform previously.
• Do not act on behalf of or for the benefit of any unauthorised third party.

Each user is only permitted to hold one (1) active account at any one time. Duplicate or multiple accounts may result in the immediate suspension of all such accounts and forfeiture of any balances therein without compensation. This includes accounts registered using the same name, phone number, IP address, or payment information.

During registration, you are required to provide truthful, accurate, and up-to-date information. Identity verification (KYC) may be required before your first withdrawal is processed. You are responsible for ensuring your profile information remains current and accurate at all times.

3 Deposits & Withdrawals

Raya88 supports a wide range of Malaysian local payment methods including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, and crypto options. All deposits are processed instantly, while withdrawals are completed in under 5 minutes for most payment methods.

The terms relating to deposits and withdrawals are as follows:

1. The minimum deposit amount is RM 10 per transaction.
2. The minimum withdrawal is RM 30 per application.
3. The withdrawal method must be the same as or equivalent to the deposit method used.
4. Raya88 reserves the right to request proof of payment method ownership before processing a withdrawal.
5. Any attempt to transfer funds to unlisted third parties is strictly prohibited.
6. Raya88 does not permit balance transfers between member accounts.

All financial transactions on raya88 are conducted in Malaysian Ringgit (MYR). Any foreign currency conversion charges are borne solely by the member. raya88 is not responsible for any delays caused by banks or third-party payment providers.

4 Bonuses & Promotions

Raya88 offers a variety of bonuses and promotions for new and existing members, including welcome bonuses, weekly cashback, odds boosts, festive promotions, and loyalty rewards. Each bonus is subject to its own rollover conditions and wagering requirements, clearly stated in the relevant promotion terms.

The general terms applicable to all raya88 bonuses are as follows:

• Bonuses cannot be directly converted to cash without fulfilling the specified rollover requirements.
• Each promotion may only be claimed once unless otherwise stated in the promotion terms.
• Raya88 reserves the right to void any bonus if there is evidence of abuse, fraud, or exploitation of system loopholes.
• Bonuses credited to duplicate accounts will be forfeited in full without prior notice.
• Raya88 reserves the right to modify, suspend, or terminate any promotion at any time.
• Members are required to read the full terms of each promotion before participating.

5 Wagering & Game Rules

All bets placed on the raya88 platform — whether on Sports Betting, Live Casino, Slots, Fish Shooting Games, or esports — are subject to both general wagering rules and the specific rules for each game category. Members are responsible for understanding the relevant rules before placing any bet.

The following rules apply to all types of wagering:

• Confirmed bets cannot be cancelled or altered unless due to a verified technical error on raya88's part.
• Raya88 reserves the right to void bets placed based on clearly incorrect odds resulting from technical or human error.
• Betting results are final once confirmed by the Raya88 system, except in the case of a successful appeal.
• Members are prohibited from using any automation software, bots, or algorithms to place bets.
• Suspicious bets or those involving match manipulation may be voided and the associated account suspended.

Raya88 uses a certified Random Number Generator (RNG) for all slot games and electronic table games, ensuring every game outcome is truly random and fair with no external influence.

6 Account Security & Member Responsibilities

The security of your Raya88 account is a shared responsibility between the platform and its members. Raya88 employs 256-bit SSL encryption and a two-factor authentication (2FA) system to protect your data and transactions. However, you also have the following responsibilities:

• Keep your password and account login credentials confidential at all times.
• Do not share your account information with any other party, including family members.
• Reporting any suspicious activity or unauthorised access to the Raya88 support team immediately.
• Do not use public Wi-Fi networks or unsecured devices to access your raya88 account.
• Ensuring that the device you use is free from malware or spyware applications.

Raya88 is not responsible for any losses arising from a member's own negligence in safeguarding their account information.

7 Account Suspension & Closure

Raya88 reserves the right to temporarily suspend or permanently close any member account for the following reasons:

• Violation of any terms in this document.
• Fraud, system manipulation, or exploitation of platform vulnerabilities.
• Duplicate account registration or identity misuse.
• Abuse of bonuses or promotional programs.
• Suspected activity related to money laundering or financing of illegal activities.
• Official requests from the relevant authorities.

In the event of an account suspension due to an investigation, the account balance will be frozen until the investigation is concluded. If the investigation finds no wrongdoing, the balance will be returned to the member within 5 business days. Should fraud be proven, Raya88 reserves the right to confiscate all balances without compensation.

Members may also voluntarily close their own account at any time by contacting the Raya88 support team. Voluntary account closure requests will be processed within 48 hours, subject to no active bets or pending transactions.

8 Limitation of Liability & Disclaimer

Raya88 provides its services on an "as-is" and "as-available" basis. While we make every effort to ensure uninterrupted platform operation, we cannot guarantee that the service will always be free from errors, interruptions, or downtime.

Raya88 shall not be liable for:

• Financial losses arising from betting or gaming outcomes, including the loss of wagered funds.
• Service disruptions caused by factors beyond our control, such as internet outages, third-party infrastructure failures, or natural disasters.
• Indirect, consequential, or punitive losses arising from the use of or inability to use the platform.
• Content, policies, or practices of third parties that may be accessed through our platform.

9 Responsible Gaming

Raya88 is fully committed to responsible gaming practices. We provide a range of self-control tools to help members maintain healthy and balanced gaming habits, including daily deposit limits, weekly loss limits, temporary self-exclusion breaks, and long-term self-exclusion options.

If you believe that you or someone you know may be experiencing a gambling problem, we encourage you to:

• Contact the Raya88 support team to enable limit or self-exclusion options.
• Visit the Responsible Gaming us for further information and support resources.
• Seek professional assistance from an accredited counselling body.

Online gaming should be treated as a form of entertainment, not a primary source of income. raya88 encourages all members to set a reasonable gaming budget and stick to it with discipline.

10 Amendments to Terms & Applicable Law

Raya88 reserves the right to amend, add, or remove any part of these terms at any time without prior notice, except for changes that materially affect members' rights. For material changes, raya88 will provide at least 7 calendar days' notice before the changes take effect.

It is your responsibility as a member to review this Terms and Conditions page periodically to ensure you are always in compliance with the latest applicable version. Continued use of the raya88 platform following any amendment to the terms constitutes full acceptance of those changes.

This document, together with all other related policies, governs the entire relationship between Raya88 and its members. In the event of a dispute, both parties agree to first attempt resolution through amicable negotiation before taking any further action.